System availability is a pivotal point of your production planning. Whether phone support, ticket via Sesotec app, email, or augmented reality: For every question and every incident, there are fast, simple, and secure communication channels with our service technicians.
Phone
Support
Ticket in the
Sesotec App
Augmented
Reality
REMOTE MAINTENANCE REDEFINED
Reach your goal faster with Augmented Reality
Augmented reality technology makes it possible to integrate digital elements into the real world, creating an "augmented" reality. The only requirement: a device with a good internet connection, as well as a headset and a camera on the customer side. Service support is simpler and more effective with augmented reality, as visual information is quickly and intuitively captured and integrated.
Efficiency increase
By using augmented reality, technicians and engineers can respond to and resolve questions and incidents more quickly. Their advantage: Significantly higher machine availability.
Cost reduction
Through remote maintenance and augmented reality support, companies can reduce the costs of on-site visits and maintenance tasks. This can lead to significant savings in operating costs.
Increased productivity
With Remote Access, Sesotec service technicians can directly access your machines via Ethernet connection and perform error analyses as well as optimizations and parameter settings.
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TeamViewer
The software solution for remote access and remote support that the world and Sesotec trust: TeamViewer is ready for use with all Sesotec RAYCON and SORTING RECYCLING devices and offers a comprehensive solution for remote access, remote control, and remote maintenance.
Request Remote Support now.
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