Service

Our service packages for X-ray inspection systems



  • Complete mechanical and electrical service inspection
  • One service visit per year
  • Collection of product and system data
  • Inspection certificate
  • Service Hotline (workdays 07-17 o'clock)
  • Radiation protection measurement incl. protocol
  • Remote Service


All services of the COMPACT package
+

  • Service Hotline (daily 06-20 o'clock)
  • Execution of a validation within the scope of service
  • Certification and system parameter optimisation
  • Annual operator training within the scope of service
  • Replacement of wearing parts within the scope of service
  • Free software update within the scope of service


All services of the packages
COMPACT and PRO
+

  • Online support incl. remote access by Sesotec engineers
  • Annual technical training of service personnel
  • Warranty extension (24 months)
  • Preventive maintenance, replacement of parts from wear and spare parts packages
(The service packages PRO and ULTIMATE are available from the beginning of 2020 and in selected countries.)


Das "Lifetime Warranty" package for X-ray systems

This service package offers you a lifetime warranty extension on X-ray tubes and detectors!

The benefit for you: you can continue production with maximum value creation and retain cost control over the entire lifetime.

With this service package, we ensure that our customers with RAYCON D+ and RAYCON EX1 X-ray scanners can constantly produce flawless products. Unplanned machine downtimes, costs of breakdown and costs of quarantine store are a thing of the past.


With "Lifetime Warranty"-Package
  • Full cost control within product lifetime
  • Predictive Maintenance

Without "Lifetime Warranty"-Package
  • Unplanned costs due to downtime
  • Non-inspected packages need to be re-investigated and stored (storage costs)
  • Costs for re-inspection of products (time)



(The "Lifetime Warranty" package is currently availabe for customers in Germany, Austria and Switzerland.)

Interested in one of our service packages?

Contact us